Crème Insurance and Northcrest Insurance Brokers have come together to form Crème Northcrest Insurance—a full‑service brokerage offering comprehensive commercial and domestic insurance solutions.
With strong relationships across New Zealand’s leading insurers and as proud members of NZbrokers, the country’s largest broker network, we combine the strength and leverage of the collective with the personalised service our clients value.
What we insure
Prestige & Luxury Vehicles
Recognised as New Zealand’s pre‑eminent broker for high‑end, prestige, and luxury motor insurance.
Commercial Insurance
Tailored protection for businesses of all sizes, including:
- Liability
- Material Damage
- Business Interruption
- Commercial Motor
- Marine Cargo
- Builders’ Risk
- Travel
- And more
Domestic Insurance
Comprehensive cover for your personal assets—whether it’s your Bach, your family home, or your prized possessions:
- House
- Contents
- Car
- Boat
- Caravan
- Motorbike
Our Service to You
Insurance Consultation
Clear, expert advice to help you understand your risks and choose the right cover for your needs and budget.
Policy Comparison & Customisation
We work across multiple insurers to compare terms, coverage, and premiums, then tailor a solution that fits your personal or business requirements.
Claims Assistance
When the unexpected happens, we’re your advocate. We manage the claims process on your behalf to ensure fast, fair outcomes.
Risk Management
For businesses, we help identify potential risks and recommend strategies to reduce exposure—supporting safer operations and better protection.
Renewals & Policy Updates
As your circumstances change, we make sure your cover keeps pace—whether it’s a new vehicle, home improvements, or business growth.
Ongoing Support
We’re here for the long term. Questions, advice, changes, challenges—your broker is only ever a call away.
Our Service to You
Insurance Consultation
Clear, expert advice to help you understand your risks and choose the right cover for your needs and budget.
Policy Comparison & Customisation
We work across multiple insurers to compare terms, coverage, and premiums, then tailor a solution that fits your personal or business requirements.
Claims Assistance
When the unexpected happens, we’re your advocate. We manage the claims process on your behalf to ensure fast, fair outcomes.
Risk Management
For businesses, we help identify potential risks and recommend strategies to reduce exposure—supporting safer operations and better protection.
Renewals & Policy Updates
As your circumstances change, we make sure your cover keeps pace—whether it’s a new vehicle, home improvements, or business growth.
Ongoing Support
We’re here for the long term. Questions, advice, changes, challenges—your broker is only ever a call away.
OUR TEAM
Gerard Tilleyshort
CEO
Gerard oversees key accounts and manages the operational side of Creme Northcrest. If you have a commercial insurance enquiry—or any insurance‑related question—he’s always happy to assist.
09 271 0496 or 021 555 228
Mark Mallad
Managing Director
Mark is passionate about insurance and loves cars. If you have a tricky question about your cover or want to chat about your vehicle, he’s here for you. He’s also the best person to speak with regarding track‑day cover.
021 382 562 or (09) 215 9062
Karla
Senior Commercial Broker
Karla brings extensive experience in the insurance industry and believes in securing the right cover at the right price. She enjoys solving problems and often assists the wider team with tricky or complex matters. Reach out for any commercial insurance needs and she’ll help point you in the right direction.
(09) 271 3493
Dani Lyons
Motor Vehicle
Dani manages all new motor vehicle business and supports existing clients with adding or removing a car or bike, updating sums insured, adding drivers, or anything else you may need.
021 382 615 or (09) 217 4026
Faun
Commercial Insurance Broker
Faun enjoys working with commercial clients to take the confusion out of insurance. With over 15 years of industry experience, she brings clear communication and a hands‑on approach to helping clients find coverage that fits their needs today and as they grow.
09 271 3963 or 022 369 3751
Vai
Claims
We never want anything to go wrong for our clients, but when it does, Vai is here to help. For all claims, please email or phone:
027 465 8142 or (09) 212 3645
Annaliese Fowler
Senior Domestic Broker
Annaliese is a vastly experienced senior domestic broker with a particular interest in high‑value and prestige property insurance. She supports our existing clients with their House and Contents policies and is the ideal person to speak with about any questions regarding your current cover.
annaliese@cremeinsurance.co.nz
021 270 5407 or (09) 217 6919
Parul
Domestic Insurance
For all your domestic insurance needs, Parul works closely with her team to provide whatever assistance you require.
(09) 271 3963
Moira Bridgeman
Claims
We hope nothing ever goes wrong, but if you do need to make a claim, Moira is here to help.
027 465 8142 or (09) 212 3645
OUR TEAM
Gerard Tilleyshort – CEO
Gerard oversees key accounts and manages the operational side of Creme Northcrest. If you have a commercial insurance enquiry—or any insurance‑related question—he’s always happy to assist.
gerard@northcrest.co.nz
09 271 0496 or 021 555 228
Mark Mallard – Managing Director
Mark is passionate about insurance and loves cars. If you have a tricky question about your cover or want to chat about your vehicle, he’s here for you. He’s also the best person to speak with regarding track‑day cover.
mark@cremeinsurance.co.nz
021 382 562 or (09) 215 9062
Karla – Senior Commercial Broker
Karla brings extensive experience in the insurance industry and believes in securing the right cover at the right price. She enjoys solving problems and often assists the wider team with tricky or complex matters. Reach out for any commercial insurance needs and she’ll help point you in the right direction.
karla@northcrest.co.nz
(09) 271 3493
Dani Lyons – Motor Vehicle
Dani manages all new motor vehicle business and supports existing clients with adding or removing a car or bike, updating sums insured, adding drivers, or anything else you may need.
dani@cremeinsurance.co.nz
021 382 615 or (09) 217 4026
Faun – Commercial Insurance Broker
Faun enjoys working with commercial clients to take the confusion out of insurance. With over 15 years of industry experience, she brings clear communication and a hands‑on approach to helping clients find coverage that fits their needs today and as they grow.
faun@northcrest.co.nz
09 271 3963 or 022 369 3751
Vai – Claims
We never want anything to go wrong for our clients, but when it does, Vai is here to help. For all claims, please email or phone:
claims@cremeinsurance.co.nz
027 465 8142 or (09) 212 3645
Annalise - Senior Domestic Broker
Annaliese is a vastly experienced senior domestic broker with a particular interest in high‑value and prestige property insurance. She supports our existing clients with their House and Contents policies and is the ideal person to speak with about any questions regarding your current cover.
annaliese@cremeinsurance.co.nz
021 270 5407 or (09) 217 6919
Parul – Domestic Insurance
For all your domestic insurance needs, Parul works closely with her team to provide whatever assistance you require.
parul@northcrest.co.nz
(09) 271 3963
Moira Bridgeman – Claims
We hope nothing ever goes wrong, but if you do need to make a claim, Moira is here to help.
claims@cremeinsurance.co.nz
027 465 8142 or (09) 212 3645
Gerard Tilleyshort – CEO
Gerard oversees key accounts and manages the operational side of Creme Northcrest. If you have a commercial insurance enquiry—or any insurance‑related question—he’s always happy to assist.
gerard@northcrest.co.nz
09 271 0496 or 021 555 228
Mark Mallard – Managing Director
Mark is passionate about insurance and loves cars. If you have a tricky question about your cover or want to chat about your vehicle, he’s here for you. He’s also the best person to speak with regarding track‑day cover.
mark@cremeinsurance.co.nz
021 382 562 or (09) 215 9062
Karla – Senior Commercial Broker
Karla brings extensive experience in the insurance industry and believes in securing the right cover at the right price. She enjoys solving problems and often assists the wider team with tricky or complex matters. Reach out for any commercial insurance needs and she’ll help point you in the right direction.
karla@northcrest.co.nz
(09) 271 3493
